myServer Installation

Welcome to the myServer installation documentation

myServer represents Allonis's media management and home automation software components. myServer is highly configurable and customizable for an infinate number of uses.  It supports fast system speed, reliability and new features like voice recognition and user login for security.

System Requirements

  • A licensed Microsoft Windows 10.  Windows 8 and 7 will work but no longer supported by Microsoft so not recommended.  Win 10 should be licensed with all the current service packs and security updates. (32 or 64 bit versions. 64 bit recommended). Windows 2008 Server or newer is supported. XP cannot be used (doesn't support .NET 4.5).
  • Modern dual-core processor or better (recommended is i5 or better.  i7 is generally overkill for most all installations.)
  • .NET 4.5.2 or newer installed
  • 2GB main memory. (4GB or more recommended)
  • 100GB free disk space.
  • myServer PC with persistent Internet connection (Internet connectivity recommended for many features to work but optional). The PC should be on a quality UPS to ensure up time when the power temporarily may go down to ensure system up time.  Consider that many UPSs will not charge on most home generators.

The ideal PC for using myServer software is a Core i5 processor with 8GB of memory with a ~250 gig SATA III hard drive running a fresh installation of Windows 10 Pro 64 bit. SSD drives are recommended for speed and reliability. For additional reliability, a RAID 1 operating system (where myServer software is typically installed) dual drive setup is best for redundancy and highly recommended for any commercial implementation.


Install the myInstaller App. Read myInstaller Installation for myInstaller download link and instructions Because of the number of new components required for the successful installation of myServer5 you must install all the prerequisite software prior to installing myServer. This section will guide you through these steps. Make sure you follow them in order and do not skip any steps. If you have any issues installing any of these prerequisite items do not continue to install other items. Call tech support and get assistance.

The myServer installation will take about 30 minutes depending on your Internet download speed.

If you were thinking of upgrading old server hardware, now would be a great time to do so. Don't forget that Allonis sells a line of servers that come with myServer pre-installed!

  1. Change the Windows power plan to the High Performance plan and make sure you march through all the settings making sure that all the options for sleeping, hibernating, power management are turned off.
  2. Configure your PC on the network.  Click HERE.
  3. Download and install myInstaller application on the PC you want to install myServer. Read this article: myInstaller Installation
  4. Shut off any Antivirus utilities.   It is recommended that myServer is installed on a dedicated PC that does NOT surf the Internet.  Therefore an Antivirus program is not of benefit, but can prevent things from working properly unless the utility is properly configured to allow normal myServer communications.
  5. Select all components in Section A of myInstaller and click Download Selected button.
  6. Post download, Click Clear All, then re-Select SQL Server 2014 and Data Migration and click Install Selected button.
  7. The myDBInstaller application should install by default to C:\Program Files (x86)\Allonis\myServer.
  8. Launch the myDBInstaller application.
  9. On the Custom Execution Path form, select Step 1) Install SQL Server.  The SQL Server Installation app should download and install the new server. Don't click the "Finish" button until it is completely installed (says "SQL Installer has finished" in the event log). Depending on your download speed is, this should take about 10 minutes.
  10. DBInstaller1
  11. The installer will automatically download SQL Server correct version for your system (64 bit vs. 32 bit)
  12. DBInstaller2
  13. Once finished downloading, it will install SQL Server. 
  14. DBInstaller3
  15. The DB Installer will then connect to SQL Server and download the default myServer database: 
  16. DBInstaller4
  17. When the SQL Database is all installed "SQL Installer is finished" you can then click the "Finish" button 
  18. DBInstaller5
  19. Once DBInstaller has finished, if you are upgrading a MLServer4 installation, rerun the Data Migration app again this time choose OPTIONAL STEP 2) Migrate your legacy database.  It is unusual to select the "Database Migration Only" option.  This is if you don't have MLServer4 installed,  but have the database backup.  So for most upgrades, leave this deselected.
  20. Windows may want you to reboot if a prior Windows Update (or other) wants it to. On reboot, just rerun the SQL Server installer again, Rerun the dbInstaller application from myInstaller application.
  21. The data migration will ask if you want to redownload SQL server. You can choose NO since you just installed it.
  22. Go back to myInstaller application and install myServer5.
  23. Ensure myAgent is shutdown as it shares files with myServer.
  24. The myServer installation may look paused at the "Creating Directories" step. Don't worry, it's setting file permissions on lots of directories so it might take a few minutes.  On upgrades of myServer, you can generally deselect this step.
  25. You will soon see the Configure Firewall, Scheduled Task and Network Shares. Ensure that is checked and click Finish.
  26. Your new myServer shortcut should be on the Desktop. It should have a shield on it that all admin permissions are set.
  27. Go back into myInstaller and install the myUI for Tablets and the myUI for Phones web pages. 
  28. Launch myServer5!
  29. On launch, you will see that it is licensed for a 30 day trial period.
  30. Send an Activation Request from within myServer. You will soon receive a upgrade license post purchase.
  31. It is recommended for first time myServer users that you install the three Simulator drivers from myInstaller.  The simulators mimic hardware that you might not have installed yet.  For example, install the Shades Simulator so the default web page apps can show how Shades are controlled and setup.
  32. After installing any driver, or updating family manager settings, or myServer network settings, you should restart myServer for those settings to fully take effect.


 Using myServer

  1. In myServer, click on Tools / Options and click on the Network tab.  See your PC's IP address in the "myServer DNS name or IP address" box.  We will use "" for our example.
  2. Open a Chrome browser.  type: and hit Enter key
  3. You should now be looking at a list of all of the web apps that are available to run.  Simply click on one eg: myUI.Tablets.Sample to launch it. 
  4. You can also go to: within the Chrome browser.  type:   and hit Enter key
  5. You should now be looking at a home page within the myUI.Phone.Sample user interface.
  6. You can now bookmark that direct webpage.  On an iPad or iPhone, save this bookmark to your Home page on the device.  This will create a new "App link" which you can easily launch into a full screen view.
  7. Typically, you should go into the ...Program Files(x86)/Allonis/myServer/HTML directory and copy the myUI.Tablets.sample folder to a new folder name ("ourHome").  You can then use that folder name for your own modified scenes.  Best is not to modify the sample pages so you can always see how Allonis programmed things before you modified them.  You would then use as your new web page for your custom scenes.
    • If you don't see your PC's IP address in the Network Tab field, on the myServer PC open a DOS prompt:  Open a Windows search bar and type "Command Prompt"
    • Type: "ipconfig /all" and hit the Enter key
    • You will see your PC's network adapters and their addresses.  Typically it will look like: "IPV4 address......."  The IP address is the myServer PC network address.
    • In myServer, click on Tools / Options and click on the Network tab.  Type your PC's IP address in the "myServer DNS name or IP address" box.  Close the Network tab.
    • Restart myServer


myServer Backup 
In the myServer Tools / Options / General tab labeled "Automatically Backup Server Every Night". This option will default enabled. 

When enabled myServer will every morning shortly after 3 am
1) Backup the SQL Database
2) Backup the myServer\Images Folder
3) Backup the myServer\HTML Folder
4) Backups the myServer\Data Folder

These represent the four critical items that you will need in order to restore your server from a failure or move it to a new PC. You will seefour new files created in directories within the myServer\Backups folder. One for each of the four items. The number of backups stored in this folder is controlled by the Cache Retention Days setting.


 Subscription Services 

The server will check for server and cloud services subscriptions. We will be introducing more cloud based services for myServer as time goes on and some of those services will be subscription based. Currently we have two types of subscriptions available. The first is the myServer Software Update subscription which many people are currently subscribed to. The second, and newest, subscription is the myServer Cloud Data subscription plan. A subscription to this plan will allow for things like enhanced data feeds from our providers, cloud backup and restore of your data (not available yet), etc.
These are yearly subscriptions that are available when you log on to your user account on

To connect myServer to your Allonis cloud account the Owner Information in the License Manager dialog has been modified.

Notice the new section on the bottom of the License Manager screen for inputting your username and password. Once you subscribe to services all you need to do is enter your user info there and press validate.

Entering the user ID / password is not mandatory. It is only used for enabling myServer features when they are needed.  Certainly, Internet connectivity is mandatory for the subscription services to function.


Next Steps

There are dozens of new features in myServer5 and you should take time to familiarize yourself with them before you start to use myServer in daily use. The best place for you to start is the myServer5 primer which can be found at myServer5 What's New.

Ultimate / Trial installation:  Let's install the myContent application!  Click HERE

Or, how about next installing Google Play Music? Click HERE

Accessing the user interface:

Create a desktop shortcut and put something like this in the Target:

"C:\Program Files\Google\Chrome\Application\chrome.exe" --kiosk --incognito --disable-infobars http://myserver:80/myUI.Tablets/index.html

Put this in the path including the parenthesis: "C:\Program Files\Google\Chrome\Application"

This will open the ui in full screen kiosk mode
Modify for the specifics of your paths. 

If you are using an iPhone or iPad as your user interface, just add the browser link and Add to your Home Screen.  This will create an Icon that looks like an "App" on your Apple device.  It will launch full screen once clicked.

Managing the myServer5 Database (Optional)

For power users, that might want direct access to the myServerSQL database, here is a method to connect directly to the DB using Access.

You can download and install the SQL Server Management Studio from the link in myInstaller (bottom)

The first item is to create an ODBC link to the myServerSQL database (unless it is the local server)

  • Start the ODBC control panel applet (Start - Settings - Control Panel - ODBC)
  • Under User Data Sources will be a list of data sources you can connect to. Click Add
  • Select SQL Server and click Finish
  • Enter a name for the source (myServerSQL), a description (myServerSQL) and a server name/IP address (myServerSQL). Click Next
  • Select the type of authentication and enter the username "SA" and password "Allonis". Click Next
  • You can set the default database by clicking "Change the default database to" and select "Allonis". Click Next
  • Select character translation (except default) and click Next
  • Select log options and click Finish
  • At the end a summary will be displayed and click "Test Data Source" to perform a brief test. Click OK to complete
  • Close the ODBC dialog box by clicking OK

Now you have the connection you need to configure Access to use it

  • Start Access 97
  • Select Blank Database and click OK
  • Enter a name and directory, click Create
  • Select the Tables tab
  • From the File menu select Get External Data - Link Tables
  • In the bottom left corner of the displayed dialog will be "Files of type:". Change this to "ODBC databases"
  • A new dialog will be displayed. Click the "Machine Data Source" tab
  • Select the Data Source created using ODBC earlier (myServerSQL) and click OK
  • You may need to enter the password "Allonis" for the database.
  • You will now see "Link Table" dialog, select and click OK. Select All tables. You will then have to click OK a zillion times to bring in all of the tables.
  • Under your main Table tab you will now see dbo.myServerSQL and double clicking will give a graphical view.



myServer (nor myDesigner) won't connect to SQL server:

Ensure SQL server is running on default port 1433

How to determine which port SQL server is running on:  

  1. Go into Task Manager / Details tab and look for SQLServer.exe...see what PID Windows has assigned it.
  2. Open a DOS window and type:  Netstat -nabo|more
  3. Look for sqlservr.exe.  In the TCP Local Address column and ensure that it is on port 1433.  If anything else, SQL server must be changed back to 1433.  At one point previosly, SQL Server may have been configured for Dynamic port assignage.


The sql client (myServer) first issues a UDP broadcast on port 1433 asking for a connection to the instance. When the server responds and dynamic ports are enabled it will pass the port number it wants the client to use. If there is no response to the udp request then the tcp request is made to port 1433. if dynamic ports are enabled tcp will respond with the port to use. if no dynamic ports are available then the static port is used.  So, if  the network does not allow UDP broadcasts, then the SQL server must be setup with static port 1433.  Note that myUI Discovery also won't work on this same network as Discovery uses a UDP broadcast too.  You can manually configure myUI if this is the case.

myServer uses SQL Server.  The database files are located:

C:\Program Files\Microsoft SQL Server\MSSQL12.MYSERVERSQL\MSSQL\DATA

folder. myDatabase_data.mdf and myDatabase_log.ldf

Installing on 2016 Windows Server in a VM:

This is not a supported OS, but myServer will run on it when the user understands how to install.  Essentially it requires a manual SQL Server install followed up with a manual SQL Management Tools install.

Then, change the default myDatabase  "sa" password to one that works, create the myDatabase, restore master myDatabase. All must be done manually.

Allonis can assist with difficult installations.  Just install TeamViewer (available in myInstaller towards the bottom) and email or forum PM Allonis your TeamViewer user id and password with a time we should log in.


myServer should be able to connect with your firewall enabled, but some users have reported issues that we’ve traced to their firewall.

Firewall issues:

Turning off your firewall is a good way to start troubleshooting if you're having problems running myServer with a remote PC, and you’ll want to turn it off on both sides -- the computer running your main myServer install, and the remote computer running AVAgent. There are instructions for how to do that on Windows here.