Upgrade to Latest Version Hangs

bitzerjd's Avatar Topic Author
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Upgrade to Latest Version Hangs

2 years 2 months ago
#2971
I've tried to upgrade to the latest version of myDesigner6 on three different PCs and each one fails at the same point.  It starts the download and when the bar is at the end it just sits there.  No error message, it just hangs.  Previously all the updates worked great.  On the bright side, it doesn't brick the application, if you cancel out the app will restart just fine.

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David Li's Avatar
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Re: Upgrade to Latest Version Hangs

2 years 1 month ago
#2972
Download the myDesigner from the allonis.com support download site and install from there for now.

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bitzerjd's Avatar Topic Author
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Re: Upgrade to Latest Version Hangs

2 years 1 month ago
#2974
That worked! Thanks

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cjisble's Avatar
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Re: Upgrade to Latest Version Hangs

2 years 1 month ago
#2975
The download completes successfully, but the installer never launches.  The alternative to downloading from the Allonis website is to browse to your temp directory and manually run the installer from there.

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Re: Upgrade to Latest Version Hangs

2 years 1 month ago
#2981
I also have this problem - on 2 different PCs - but have worked around each time by grabbing the .exe from the temp folder and installing directly...

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