If you dont mind, how exactly were you able to clear the data on the smart remote? Ive unplugged and also tried to disconnect or forget the internet network on the smart remote and then go and clear the cache but that hasnt worked for it to come back up for me to retype back in the setup for the server.
Note that there is very little configuration done on the actual SmartRemote. myServer is the brains and the UI and the great majority of the system. But in the SmartRemote documentation, here is how you reset it's connectivity settings
allonis.com/support/documentation?view=category&id=94
Send me your TeamViewer ID and let me take a look at your configuration so far. Hopefully you have religiously followed the documentation to a T.
