MyDesigner Crashes when Adding Overlay

Chrisan's Avatar Topic Author
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MyDesigner Crashes when Adding Overlay

5 months 5 days ago
#4872
Happens when I go into scene properties and go to the overlay tab.   I click the green plus button to add an overlay.   Everything is fine until then.   But when I click on the 3 little dots to choose an overlay MyDesigner crashes.   Happens with my test project and also with the sample projects.   MyServer is on an RP.
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Chrisan's Avatar Topic Author
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Re: MyDesigner Crashes when Adding Overlay

5 months 5 days ago
#4873
I should add that I installed the version of MyDesigner on the Allonis support site today.   Did not resolve my problem.  

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Re: MyDesigner Crashes when Adding Overlay

5 months 5 days ago
#4874
Check the myDesigner Settings for the Path to Server File Share.  Try to browse to it using the Windows file manager.

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Chrisan's Avatar Topic Author
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Re: MyDesigner Crashes when Adding Overlay

5 months 5 days ago
#4875
The file share location is "\\192.168.10.252\myserver."    I pasted that into File Manager but it took me no where.   I believe the file share must be set correctly or I wouldn't be able to see all my projects.
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Re: MyDesigner Crashes when Adding Overlay

5 months 5 days ago
#4876
It feels like a permissions problem.  That's why I asked if you could browse to is using Windows Explorer.

You might try Map Network Drive and assign it to a drive letter.  That process may ask you to provide login credentials to the server.  You can then enter the drive letter into myDesigner Settings.
 

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Chrisan's Avatar Topic Author
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Re: MyDesigner Crashes when Adding Overlay

5 months 2 days ago
#4877
I reviewed my settings and MyDesigner is configured per the training videos.  I have not been able to resolve this problem.   Thoughts appreciated.   Thx

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