Device not responding

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2 years 3 weeks ago #2922 by bitzerjd
Replied by bitzerjd on topic Device not responding
FYI - This is the Second GC

allonis@bitzer:~ $ ping 192.168.2.203
PING 192.168.2.203 (192.168.2.203) 56(84) bytes of data.
64 bytes from 192.168.2.203: icmp_seq=1 ttl=100 time=1.17 ms
64 bytes from 192.168.2.203: icmp_seq=2 ttl=100 time=1.05 ms
64 bytes from 192.168.2.203: icmp_seq=3 ttl=100 time=1.05 ms
64 bytes from 192.168.2.203: icmp_seq=4 ttl=100 time=0.990 ms
64 bytes from 192.168.2.203: icmp_seq=5 ttl=100 time=0.898 ms
64 bytes from 192.168.2.203: icmp_seq=6 ttl=100 time=0.918 ms
64 bytes from 192.168.2.203: icmp_seq=7 ttl=100 time=0.945 ms
64 bytes from 192.168.2.203: icmp_seq=8 ttl=100 time=1.08 ms
64 bytes from 192.168.2.203: icmp_seq=9 ttl=100 time=1.17 ms
64 bytes from 192.168.2.203: icmp_seq=10 ttl=100 time=0.986 ms
64 bytes from 192.168.2.203: icmp_seq=11 ttl=100 time=0.883 ms
64 bytes from 192.168.2.203: icmp_seq=12 ttl=100 time=1.12 ms
^C
--- 192.168.2.203 ping statistics ---
12 packets transmitted, 12 received, 0% packet loss, time 11012ms
rtt min/avg/max/mdev = 0.883/1.022/1.171/0.096 ms

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2 years 3 weeks ago - 2 years 2 weeks ago #2923 by bitzerjd
Replied by bitzerjd on topic Device not responding
My myserver is in the basement, I was going to move it into the HT cabinet and connect it to the switch there. That will put the devices as close as possible. I highly doubt that will solve anything, but it cuts out some network stuff in the middle.

Update - Mucking around with stuff today and saw that the commands I learned were in the IR database in HEX.  I used the GC converter and converted them to GC format and they have fired without any issues.  I'm wondering if the HEX was causing some weird issue.  

Update - I had one error this evening where the GC reported that it was disconnected (same error as before).  I checked my ping log and none have failed.  When I hit the button to switch the input a second time. (a few seconds later)..it worked fine.

I also see this in the log...
15/07/2024 05:02:43.02 · DEBUG · GenericIR.NetDisconnect - Device (28) has disconnected. 
15/07/2024 05:02:43.02 · DEBUG · GenericIR.NetDisconnect - Device (2) has disconnected. 
15/07/2024 05:02:53.02 · DEBUG · GenericIR.NetConnect - Device (2) has connected. 
15/07/2024 05:02:53.02 · DEBUG · GenericIR.NetConnect - Device (28) has connected. 

 
Last edit: 2 years 2 weeks ago by bitzerjd.

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2 years 2 weeks ago - 2 years 2 weeks ago #2939 by bitzerjd
Replied by bitzerjd on topic Device not responding
Overnight the logs look like this...

16/07/2024 00:00:00.00 · DEBUG · Updater.CheckforOSUpdates - Checking...
16/07/2024 00:00:06.00 · DEBUG · Updater.CheckforOSUpdates - 1 package can be upgraded
16/07/2024 01:10:45.10 · DEBUG · GenericIR.NetDisconnect - Device (28) has disconnected.
16/07/2024 01:10:45.10 · DEBUG · GenericIR.NetDisconnect - Device (2) has disconnected.
16/07/2024 01:10:55.10 · DEBUG · GenericIR.NetConnect - Device (28) has connected.
16/07/2024 01:10:55.10 · DEBUG · GenericIR.NetConnect - Device (2) has connected.
16/07/2024 01:42:58.42 · DEBUG · Server.doCommand - setvariable|activescene_remote1~index from remote1
16/07/2024 01:42:58.42 · DEBUG · Server.doCommand - setvariable|activescene_remote0~tivo from remote0
16/07/2024 03:43:01.43 · DEBUG · Server.doCommand - setvariable|activescene_remote1~index from remote1
16/07/2024 04:31:44.31 · DEBUG · GenericIR.NetDisconnect - Device (2) has disconnected.
16/07/2024 04:31:44.31 · DEBUG · GenericIR.NetDisconnect - Device (28) has disconnected.
16/07/2024 04:31:54.31 · DEBUG · GenericIR.NetConnect - Device (2) has connected.
16/07/2024 04:31:54.31 · DEBUG · GenericIR.NetConnect - Device (28) has connected.
16/07/2024 04:43:03.43 · ERROR · AndroidTV.SendCommand - Error in SendCommand - An error occurred while reading a response from ADB: closed

Both Global Cache devices Disconnect at the same time and then reconnect 10 seconds later. I find it hard to believe it's the network, because it only is impacting those two devices out of 100+ devices connected throughout the house.

Here are the network stats on the myserver:
eth0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.2.142  netmask 255.255.255.0  broadcast 192.168.2.255
        ether e4:5f:01:d0:8d:06  txqueuelen 1000  (Ethernet)
        RX packets 219465709  bytes 40954507642 (38.1 GiB)
        RX errors 0  dropped 4305411  overruns 0  frame 0
        TX packets 165760052  bytes 28068906057 (26.1 GiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
Last edit: 2 years 2 weeks ago by bitzerjd.

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2 years 2 weeks ago - 2 years 1 week ago #2942 by bitzerjd
Replied by bitzerjd on topic Device not responding
Looking at the overnight logs, Like clockwork, every three hours both of my GC Devices do a quick disconnect and reconnect. The Disconnect and Reconnect take ~10 seconds.

Update - I created the new network segment, the myserver connects to a 5 port switch and that switch connects to the GC Devices.  I set the GC devices to a static address (no DHCP on that segment) and changed the address in the GenericIR driver.  Everything seems to be working just fine....  I will keep checking the logs to see if the disconnect/connect behavior continues.

Update - It's been almost 24hrs and the devices are stable (no dropping).  I'm still unsure why there was a rhythmic issue (disconnects every 3-4 hrs) on main network.  None of the other devices are having an issue, and there are no usage issues (things not available, etc.).  

Update - 10 Days later and not a single disconnect.  Yesterday I ripped out all the URC equipment from the HT cabinet.  100% Allonis now.
Last edit: 2 years 1 week ago by bitzerjd.

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